Terms & Conditions

Payments

Richard Lerma Apparel invoices accepts the following payment methods processed through PayPal: Visa, American Express, Mastercard, PayPal Payments, PayPal Credit. All transactions are processed in U.S. Dollars ($ USD).  Tax is calculated by PayPal on checkout, when billing information is provided.

Shipping

Postage is calculated per item and shipped via USPS standard mail.  Postage is displayed to you before you confirm your order details.  Typical delivery windows fall between 5-10 business days in most cases.

Confirmation

Upon successful payment processing you will receive a confirmation of your payment from PayPal. Payments are debited to Richard Lerma Apparel.

If your payment is unsuccessful, Richard Lerma Apparel will not be advised why the payment has failed, therefore, you should contact your credit card provider for details. If your payment fails, please arrange an alternative payment method promptly.

security

Online payments will be processed using Secure Socket Layer (SSL) technology and your credit card number will be protected with a high level of encryption when transmitted over the internet. Richard Lerma Apparel will not have access to your credit card details. PayPal Purchase Protection covers all eligible purchases made through our website.

refunds

We will provide you with a refund or offer you an exchange where: The product is faulty or not fit for the purpose for which goods of that kind are commonly bought or the product does not match the sample or description advertised on this website. 

 

Please contact us with a photo of the defective goods within seven (7) days of receiving them, along with the following details:

* Your name and address;

* Original order number; and

* The reason for the return of the goods

 

We reserve the right to assess the condition and age of all returned goods prior to offering a refund or exchange. This may result in a refund or exchange being refused.  You will be entitled to a refund equal to the cost of the product only and you will incur the charges of the delivery and return of the product. If you are entitled to a refund, the refund will be made upon your return of the product. You will be solely responsible for any lost returns.

 

inquiries

Please call us at 224-202-8760 or Message us for assistance if you have any questions regarding these terms and conditions.

 

Return Address: 11025 Westlake Drive, Charlotte, NC 28273

changes

Richard Lerma Apparel Terms & Conditions are subject to change at any time. Each transaction shall be subject to the specific Terms & Conditions that were in place at the time of the transaction.